Your subscription is automatically renewed based on the delivery interval you selected. After each successful payment, your products are shipped directly to your home – no additional action needed.

Example: If you sign up for a subscription with a 3-month interval, your credit card will be charged every three months, and you'll receive your products on schedule, without having to reorder.

Important: A subscription requires at least three payments – your initial order plus two automated recurring orders.

Pausing is no longer possible.

You can cancel your subscription only after two automated recurring orders – meaning after a total of three payments (initial order + two follow-up orders).

You can manage or cancel your subscription via the customer portal. You’ll find the access link in the email you received when placing your first subscription order, or through your customer account in our shop.

Yes, in the customer portal, you can skip a scheduled charge or reschedule a delivery.

Simply use the "Skip Payment" or "Reschedule" button next to the respective delivery date.

Absolutely. You can edit your subscription anytime in the customer portal.

Just click "Edit" on the product card to add, remove, or modify products in your subscription.

If your payment can’t be processed, you’ll automatically receive an email with a secure link to update your payment method. This ensures your next delivery won’t be delayed.